Privacy Policy

Effective Date: April 3, 2026

Neophile, Inc. (doing business as "CastPod.ai", "we", "us", or "our") operates the website https://castpod.ai (the "Service").

This Privacy Policy explains how we collect, use, and protect your information when you use our Service.


1. Information We Collect

a. Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Profile picture (if using Google login)

b. User Content

We collect content you voluntarily provide, including:

  • Submitted podcast episodes
  • Questions submitted through our Q&A features
Note on Q&A: Questions you ask about episodes may be displayed publicly in our Community Feed. Please do not submit personal, private, or sensitive information in your questions.

c. Usage Data

We may automatically collect:

  • Pages visited
  • Time spent on pages
  • Basic device/browser information
  • Interaction events (e.g., clicks, shares)

d. Authentication Data

We use Firebase Authentication (Google or email/password). Authentication data is securely handled by Firebase and subject to their policies.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Enable account features and interaction with the platform
  • Improve content quality and user experience
  • Prevent abuse and ensure platform safety
  • Communicate important updates

We do not sell your personal data.

3. Cookies & Tracking

We may use cookies or similar technologies to:

  • Maintain login sessions
  • Analyze usage patterns
  • Improve performance

You can disable cookies through your browser settings.

4. Third-Party Services

We use third-party services that may process your data:

  • Firebase (Google) – website hosting, authentication, database, and infrastructure
  • Google Analytics / Firebase Analytics – to collect and analyze usage data
  • Stripe – for secure payment processing. We do not directly store your credit card information on our servers.

These services have their own privacy policies.

5. Data Retention

We retain your data:

  • As long as your account is active
  • As needed to provide the Service
  • As required for legal or security purposes

You may request deletion of your account at any time.

6. Data Security

We implement reasonable security measures to protect your data.

However:

No system is 100% secure.

We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct your data
  • Delete your data
  • Request data portability

To make a request, contact us at:
support@castpod.ai

8. Children's Privacy

CastPod.ai is not intended for users under 13.

We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions, contact:

📧 support@castpod.ai