"Why Apologize?” - Heritage Foundation CEO Opens Up About Backlash | PBD #742
Quick Read
Summary
Takeaways
- ❖The Heritage Foundation, established in 1973, functions as a public policy advocacy organization, not just a think tank, focusing on devolving power from Washington to states and people.
- ❖Social media and AI have made policy advocacy significantly harder, forcing Heritage to shorten research and invest in messaging, while celebrating the democratization of information.
- ❖The conservative movement is inherently fractured, often struggling when in power, and Heritage addresses this by emphasizing common ground and policy action over intellectual debates during political opportunities.
- ❖Non-profit CEOs operate as 'legislative leaders,' building coalitions among diverse stakeholders (board, donors, colleagues) rather than commanding like for-profit owners.
- ❖Kevin Roberts apologized for 'ineloquent phrases' and mixing personal/institutional friendships following a Tucker Carlson podcast featuring Nick Fuentes, clarifying Heritage's strong stance against antisemitism.
- ❖Heritage distinguishes between political Zionism (Israel's right to exist, which they 100% support) and theological Zionism, allowing for internal disagreement on the latter within its non-sectarian framework.
- ❖The organization maintains a 'one voice' policy externally, ensuring institutional alignment on policy issues, while fostering robust internal debate to inform positions.
- ❖Heritage shifted its China policy from engagement to a hawkish stance, influenced by Donald Trump, and publicly acknowledged its previous well-intentioned but misguided approach.
- ❖The 'American people,' particularly everyday Americans, are considered Heritage's number one customer, guiding its policy advocacy.
- ❖To attract youth, Heritage focuses on authenticity and using modern technology, collaborating with organizations like Turning Point USA on co-branded events and issue campaigns.
- ❖Heritage proposes federal incentives to boost birth rates and marriage, including a $2,500 tax credit for marriage by age 30 and expanding adoption tax credits to natural births, drawing inspiration from Hungary and Israel.
- ❖Roberts states that gender reassignment surgery should be outlawed as it is 'bad for the human person,' citing a mounting body of evidence correlating it with mental health issues and acts of violence.
- ❖Key qualities for a modern president include being a person of faith, loving the country sacrificially, tying problems to solutions, being deeply read, and mastering both public and internal communication.
- ❖Effective debate involves never accepting the opponent's framing, maintaining good comportment, focusing on 2-3 key points, and smiling.
- ❖Donald Trump significantly disrupted the political communication playbook, mastering 'brushback pitches' and using platforms like Truth Social for direct, often humorous, engagement.
- ❖Heritage plays a role in presidential transitions by compiling a massive database of vetted candidates for 4,500 government positions, coordinating with over 100 conservative organizations.
- ❖Susie Wiles is identified as an 'underappreciated leader' and 'godmother' figure in the conservative movement, crucial for keeping the governing coalition together and reminding conservatives to govern effectively.
Insights
1Heritage Foundation's Evolving Role and Advocacy Focus
The Heritage Foundation, founded over 50 years ago, has evolved beyond a traditional 'think tank' that primarily produces white papers. It now functions as a public policy advocacy organization, actively engaging in lobbying on Capitol Hill and connecting conservative movements globally. Its core mission is to devolve power from Washington D.C. to states and individuals, promoting self-governance and philosophically conservative principles.
Roberts states, 'We're a public policy advocacy organization because the purpose of our research is then to walk across the street, go to Capitol Hill and advocate for that research to help draft legislation.' He also mentions Heritage Action for lobbying and global efforts to restore self-governance. ()
2Adapting to the Social Media and AI Era
The advent of social media and AI has significantly complicated the work of policy organizations. Heritage has adapted by shortening its research outputs for timeliness, using AI for data research (while ensuring human oversight), and investing heavily in messaging strategies. This is a response to the 'democratization of information' where everyone can be a 'self-appointed expert,' making it harder to control narratives.
Roberts notes, 'It's a heck of a lot harder... because of social media, now because of AI, it's changed.' He explains they use AI for data research but 'you'll never have a paper that's published by Heritage where artificial intelligence has written it.' They've also 'shorten[ed] a lot of our research so that it can be more timely.' (, )
3Managing a Fractured Conservative Movement
The conservative movement is inherently fractured, a historical pattern occurring every generation. Conservatives tend to reject 'intellectual totalitarianism' and struggle when in power, often excelling more on the academic side. Heritage addresses this by emphasizing unity on common goals and policy implementation during periods of political opportunity, encouraging intellectual debates to occur 'on the side' rather than publicly.
Roberts states, 'The conservative movement every generation or so is fractured.' He cites Edmund Burke, saying 'conservatives always struggle being in power.' Heritage's approach is to 'focus on those things we agree on' and discuss disagreements 'on the side while we help our guys and gals govern.' (, )
4Non-profit Leadership as 'Legislative Leadership'
Drawing from Jim Collins' 'Good to Great for the Social Sectors,' Roberts views a non-profit CEO's role as that of a 'legislative leader,' not a for-profit CEO. This means building coalitions among diverse stakeholders (board, donors, staff) and persuading rather than dictating. This approach is crucial for managing varied opinions and maintaining alignment within a mission-driven organization.
Roberts quotes Collins: 'A nonprofit CEO is not a for-profit CEO. He or she is a legislative leader.' He explains, 'I can't snap my fingers as a nonprofit leader anywhere... and expect all of the board, all of the donors, all of my colleagues to salute and move on. We have to build coalitions.' (, )
5Navigating Donor Relations and Controversies
Managing a diverse donor base with varying opinions requires a clear, aspirational vision, transparency, and a willingness to listen. In a recent controversy (Tucker Carlson/Nick Fuentes), Roberts apologized for 'ineloquent phrases' and for mixing personal and institutional friendships, acknowledging the impact on Jewish friends. Heritage's consistent work against antisemitism helped them weather the storm, demonstrating that a strong track record and clear mission can mitigate donor backlash.
Roberts describes his donor management strategy: 'Articulate a very clear vision,' 'be transparent,' and recognize a 'calling.' He recounts a call with a Jewish friend who said, 'Kevin, there are a couple phrases in there that we forgive you for, but you know, while we support your stance on free speech... it's also a separate matter to make sure that our words are carefully chosen.' (, , )
6Distinguishing Political and Theological Zionism
Heritage's position differentiates between political Zionism (the right of the Israeli state to exist, which they fully support) and theological Zionism (a Christian belief system). As a non-sectarian organization, Heritage honors theological disagreements internally while maintaining a unified stance on political Zionism. This delineation helps manage internal and external discussions, especially among diverse supporters.
Roberts explains, 'There is a difference between political Zionism... which we support 100%... and divorce that from theological Zionism.' He adds, 'We at Heritage agree 100% on political Zionism, but we have to as a non-sectarian organization allow this theological disagreement.' ()
7Evolution of China Policy through Internal Debate
Heritage underwent a significant shift in its China policy, moving from a belief that free markets would transform China into a Western-aligned nation to a hawkish 'New Cold War' stance. This change was influenced by figures like Donald Trump and was facilitated by increasing internal debate and public events that challenged previous assumptions. The organization's former president, Ed Fulner, publicly acknowledged the past policy was 'wrong,' demonstrating institutional humility.
Roberts states, 'I was convinced by none other than Donald Trump that that was wrong, that China had been taking advantage of us.' He describes holding 'public debates, conversations on our stage at Heritage' and publishing 'this big paper in 2023... A New Cold War with China.' (, , )
8Federal Policy to Address Declining Birth Rates
Heritage proposes federal and state policies to incentivize marriage and increase birth rates, recognizing that while cultural and economic factors are primary drivers, government can play a role. Specific proposals include a $2,500 tax credit for marriage by age 30 and expanding the existing $17,260 adoption tax credit to include natural births for married couples. These ideas are partly modeled after successful policies in Hungary and Israel.
Roberts mentions a 'landmark paper' on family policy. He suggests 'incentivize young Americans before the age of 30 to get married and to have children.' He details proposals: 'a $2,500 tax credit for men and women who get married by the age of 30' and expanding the '$17,260... adoption tax credit... to include natural births for those families.' (, , )
9Outlawing Gender Reassignment Surgery
Heritage believes that gender reassignment surgery should be outlawed for adults, not just minors, because it is 'bad for the human person.' They cite a mounting body of evidence correlating the surgery with mental health issues and, increasingly, acts of violence. While acknowledging the suffering of individuals with gender dysphoria, the organization argues a healthy society must tell 'hard truths' and not use medical or financial incentives to promote such procedures.
Roberts states, 'At Heritage, we believe that so-called transgender surgery is bad for anybody because of what you saw in Rhode Island yesterday.' He clarifies, 'There does seem to be a mounting body of evidence that suggests a correlation between that surgery at any age, mental health issues, and increasingly... acts of violence.' He concludes, 'You outlaw it because it's bad for the human person.' (, )
10Project 2025's Appeal to Youth
Project 2025, a massive presidential transition project, resonated strongly with young Americans because it critiques the elite power structures they perceive as dominating the country. The project offers a concrete plan to 'take back' power, aligning with Gen Z's critique of inauthentic existing institutions.
Roberts notes, 'The segment of the population that loved our presidential transition project the most, Project 2025, were young Americans... because it is a massive critique of what youngest gener Americans have of this country which is all of the elites have all of this power and here's a plan to take it back.' (, )
Key Concepts
Non-profit CEO as Legislative Leader
This model posits that leading a non-profit organization, especially one focused on public policy, is akin to being a legislative leader. It requires building broad coalitions, managing diverse stakeholder expectations (donors, board, staff, public), and achieving consensus, rather than exercising top-down control like a for-profit CEO. Success hinges on persuasion, transparency, and aligning various groups around a shared aspirational vision.
Radical Incrementalism
This approach involves pursuing an ultimate, often ambitious, policy goal through a series of smaller, incremental steps. While having a strong, ideal position, the strategy allows for accepting partial victories ('a quarter of the enchilada') if it means continuous progress toward the larger objective, especially when broad consensus for the full goal is not immediately achievable.
One Voice Policy
An organizational strategy where, despite internal debates and diverse viewpoints, the institution presents a unified, single position on policy issues to the public. This is particularly crucial for advocacy organizations to maintain clarity, authority, and effectiveness in influencing policy change, ensuring that external messaging is consistent and impactful.
Lessons
- Non-profit leaders should adopt a 'legislative leader' mindset, focusing on coalition building and persuasion rather than top-down command, to effectively manage diverse stakeholders and achieve organizational goals.
- When facing donor or public backlash, articulate a clear, aspirational vision and maintain transparency. A strong track record of consistent principles and mission-driven action can help weather controversies.
- To address declining birth rates, advocate for federal and state policies that incentivize marriage and natural births, such as tax credits, and support cultural institutions that promote family values.
- For effective communication and debate, never accept the opponent's framing, maintain composure, focus on a few key points, and use a positive demeanor (e.g., smile).
- Organizations aiming to engage younger audiences must prioritize authenticity in their messaging and leverage modern technology, while collaborating with youth-focused groups to refine outreach strategies.
Managing Donor Relations in a Policy Advocacy Non-Profit
Articulate a clear, aspirational vision for the organization's future, ensuring it resonates with the broader base of supporters.
Maintain transparency in all communications and decision-making, especially during controversies, to build and retain trust.
Actively listen to donor concerns and feedback through open-door policies and direct conversations, even if their opinions differ from the organization's stance.
Be firm on core principles and policy positions; do not change the organization's stance in exchange for donations, clearly communicating that the organization is not 'pay-to-play'.
Leverage the organization's established track record and consistent mission to reinforce its credibility and commitment, especially when navigating sensitive issues.
Quotes
"We're a public policy advocacy organization because the purpose of our research is then to walk across the street, go to Capitol Hill and advocate for that research to help draft legislation."
"Everyone can be a self-appointed expert. Now, I say that with great celebration. I think that's good... But to your question, the heart of your question about how that has made our work more difficult. We have to adapt to that."
"A nonprofit CEO is not a for-profit CEO. He or she is a legislative leader."
"I apologized for two things: mixing up personal friendship with institutional friendship. And secondly, especially for Jewish friends, but for anyone, a couple of phrases in there that I regretted."
"At Heritage, we believe that so-called transgender surgery is bad for anybody because of what you saw in Rhode Island yesterday."
"You outlaw it because it's bad for the human person."
"The greatest... segment of the population that loved our presidential transition project the most, Project 2025, were young Americans. You know why? because it is a massive critique of what youngest gener Americans have of this country which is all of the elites have all of this power and here's a plan to take it back."
"Susie Wilds... underappreciated leader of our movement... she has conversations like that."
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